User surveys are:
- familiar
- inexpensive
- generally acceptable companions for usability test and reviews
User subjective impression may include:
- objects and actions
- interface domain and action handles
- format of inputs
- design of screen displays
User Characteristics
- background demographics
- experience with computers
- job responsibilities
- personality style
- reasons for not using the interface
- familiarity with features
- feelings after using an interface
A Likert scale can be presented as:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
A Bipolar semantically items can be presented as:
Hostile 1 2 3 4 5 6 7 Friendly
Easy to Use 1 2 3 4 5 6 7 Difficult to Use
Clear 1 2 3 4 5 6 7 Confusing
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